The 2-Minute Rule for Telus technical support

Having said that, right after reviewing the contract, I noticed it didn’t mirror the savings or plan information reviewed, like the 500GB of knowledge and extra bargains for pre-authorized payments.

Also, our telephone line to the house came down within a windstorm another night time, as did our neighbors. We do not utilize a landline anymore, even so the cable is in the street and continue to related on your home end. I proposed that they just eliminate it completely. They stated as I did not have an active landline, they would not send out a technician out to scrub up the wire in the course of the highway.

However, the very best just occurred. Immediately after conversing with Telus business, I wasn't proud of the strategy available and questioned being tranferred to the LOYALTY dept. She adjusted the cost of the data strategy but enhanced the cost of the cellular phone for just a Web of -$1. WHAT A JOKE!!!

I am endeavoring to renew my Net service once the two calendar year agreement expired. We also have primary cable which I hardly ever use and need to eliminate. It is actually extremely hard To do that online, along with the cell phone number for support is incredibly perfectly concealed. I finally received it from a reseller. I called the number, and listened to AI try out to get me to do it on line, but you can't prevent utilizing a service on the web.

How can I see that person.  I think I'm heading right into a new billing cycle and I have already been jogging in circles for weeks

I am requesting a transparent breakdown of my deal, together with all relevant savings, and a good resolution to the problems I’ve knowledgeable. On top of that, I ask that someone review the decision recordings to comprehend the bad cure I received from a variety of brokers.

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• I spoke to various brokers, together with Maria and Regal, who could not offer clarity or escalate my situation as asked for.

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so i known as the customer server (Jane) to solve The problem just after explaining the problem and what It truly is transpire, The agent just aspect together with her husband or wife and she or he lied with regards to the credits and special discounts they faraway from my account like a loyal customer with Telus and she claimed the credits expired and no longer out there, she Feel I am stupid, Should the discounted has expired i ought to begin to see the expiration day on my Invoice like i see on house service bill.

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The hours they've got are not Functioning effectively with my get the job done and caring for an elderly loved one frantic program. I also chatted but they informed me I must phone in. 

I've Telus technical support created various cellphone calls, I've clicked on "Alternatively, it is possible to Call our TELUS Administration Staff below".  accomplished the shape, without having response, and done another sort on MyTelus and in addition go no response.

Skilled was pretty practical. I had been getting quite annoyed as absolutely nothing seemed to be Doing the job. He walked me via the procedure with very simple Directions. And it finally labored. Terrific occupation!

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